Privacy policy

PRIVACY POLICY

Last updated: August 19, 2026

This Privacy Policy explains how Sketch Time collects, uses, stores and shares your personal information when you visit [WEBSITE URL], purchase one of our digital products, contact us or otherwise use our services.

Sketch Time is an independently operated online store owned by an individual. It is not operated by a limited company.

For the purposes of applicable data protection laws, the person responsible for your personal information is:

Operated by:  Yassine Bensiamar
Email: contact@sketchtimebooks.com
Address: Hay Bel Air 4 NO 5, Tangier 90000, Morocco
Website: https://sketchtimebooks.com/

By using our website, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with Sketch Time, we may collect the following information:

Information you provide directly

- Your name
- Your email address
- Your billing address
- Your payment and transaction details
- Information included in messages, support requests or contact forms
- Your marketing preferences
- Any other information you voluntarily provide

Information collected automatically

When you browse our website, certain technical information may be collected automatically, including:

- Your IP address
- Browser type and version
- Device type and operating system
- Time zone and approximate location
- Pages viewed and links selected
- Referring website or source
- Dates and times of visits
- Cookie identifiers and similar technical information
- Information about how you interact with the website

Order and transaction information

When you purchase a digital workbook or another product, we collect information needed to process and fulfil the order, including:

- Products purchased
- Order value and currency
- Order date and status
- Billing information
- Delivery email address
- Refund or support history

Payments are processed by Shopify and the payment provider selected during checkout. Sketch Time does not normally receive or store your complete payment-card number.

1. HOW WE USE YOUR INFORMATION

We may use your personal information to:

- Process and confirm your orders
- Deliver purchased digital products
- Send order confirmations and download instructions
- Provide customer service
- Respond to questions, requests or complaints
- Process refunds when applicable
- Maintain records of transactions
- Detect and prevent fraud, misuse and security incidents
- Operate, maintain and improve the website
- Understand how visitors use the website
- Measure website and marketing performance
- Send promotional emails when you have consented to receive them
- Comply with legal, tax, accounting and regulatory obligations
- Establish, exercise or defend legal claims

We will not use your information for a materially different purpose without providing appropriate notice or obtaining consent when required.

1. LEGAL BASES FOR PROCESSING

Where the General Data Protection Regulation, UK GDPR or similar laws apply, we process personal information using one or more of the following legal bases:

Contract

We process information when it is necessary to complete your purchase, deliver your digital product or provide requested support.

Legal obligation

We may retain and process information to comply with tax, accounting, fraud-prevention and other legal requirements.

Legitimate interests

We may process information for legitimate purposes such as operating and securing the website, preventing fraud, improving our products and responding to customer enquiries, provided those interests do not override your rights.

Consent

We rely on your consent for certain activities, such as optional marketing communications or non-essential cookies, where consent is legally required. You may withdraw your consent at any time.

1. SHOPIFY

Our store is hosted by Shopify. Shopify provides the ecommerce platform that enables us to display and sell our digital products.

Shopify may collect and process personal information about visitors and customers to provide its services, operate checkout, prevent fraud, improve its platform and perform other activities described in its own privacy documentation.

Your information may be processed by Shopify and its service providers in countries outside your country of residence.

You can learn more by reading Shopify’s Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

1. PAYMENT PROCESSING

Payments are handled through Shopify and the payment methods offered during checkout. Depending on your chosen method, your information may be processed by a bank, card network, PayPal, Shopify Payments or another payment provider.

These providers process your information under their own privacy policies and security procedures. We encourage you to review the privacy policy of the payment provider you choose.

Sketch Time does not sell, rent or independently store complete payment-card information.

1. DIGITAL PRODUCT DELIVERY

We use your name, email address and order information to deliver purchased digital products and provide download instructions.

Digital products may be delivered through:

- An email sent after purchase
- A download link displayed after checkout
- A digital-delivery application connected to Shopify
- A customer account, where available

Service providers involved in digital delivery receive only the information reasonably necessary to fulfil your order and operate their services.

1. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with trusted providers that help us operate the store, including:

- Shopify
- Payment processors
- Digital product delivery providers
- Website hosting and technical providers
- Email and customer-support services
- Analytics providers
- Fraud-prevention and security providers
- Professional advisers when reasonably necessary

We may also disclose information:

- When required by law, court order or a lawful government request
- To enforce our terms and protect our legal rights
- To investigate fraud, abuse or security threats
- To protect customers, visitors or other people
- In connection with a sale or transfer of all or part of the store, where legally permitted

These providers may process information in countries other than the country where you live.

1. COOKIES AND SIMILAR TECHNOLOGIES

Sketch Time and its service providers may use cookies, pixels and similar technologies to operate the website, remember preferences, analyse traffic, prevent fraud and improve performance.

Cookies may include:

Essential cookies

These cookies are required for functions such as navigation, checkout, security, order processing and customer accounts.

Analytics cookies

These cookies help us understand how visitors use the website and identify areas that may be improved.

Preference cookies

These cookies remember settings and choices made during previous visits.

Advertising cookies

If advertising services are used, these cookies may help measure campaigns, limit repeated advertisements or show content based on browsing activity.

Where required by law, non-essential cookies will only be used after you provide consent. You can manage your choices through the cookie banner, browser settings or any privacy controls available on the website.

Disabling certain cookies may affect website functionality.

1. MARKETING COMMUNICATIONS

We may send promotional emails only when permitted by law, such as when you have subscribed or otherwise consented to receive them.

You can unsubscribe at any time by:

- Selecting the unsubscribe link in a marketing email
- Contacting us at [EMAIL ADDRESS]

Unsubscribing from marketing will not prevent us from sending essential messages about your orders, downloads, refunds or customer-support requests.

1. INTERNATIONAL DATA TRANSFERS

Shopify and some service providers operate internationally. As a result, your personal information may be transferred to or processed in countries whose data protection laws differ from those in your country.

Where required, appropriate safeguards may be used for international transfers, such as contractual protections, recognised adequacy decisions or another legally approved transfer mechanism.

1. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

- The duration of our relationship with you
- The need to complete and document a transaction
- Customer-support requirements
- Fraud-prevention and security needs
- Applicable tax, accounting and legal obligations
- The establishment or defence of legal claims

When information is no longer reasonably required, it may be deleted, anonymised or securely retained where deletion is not immediately possible.

1. HOW WE PROTECT YOUR INFORMATION

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

However, no online service, storage system or method of transmission is completely secure. We cannot guarantee absolute security.

You are responsible for protecting any account credentials or download links provided to you.

1. YOUR PRIVACY RIGHTS

Depending on where you live, you may have some or all of the following rights:

- The right to know what personal information we collect and how it is used
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to restrict certain processing
- The right to object to certain processing
- The right to withdraw consent
- The right to receive certain information in a portable format
- The right to opt out of certain targeted advertising, sales or sharing
- The right to complain to an appropriate data protection authority
- The right not to receive discriminatory treatment for exercising applicable privacy rights

These rights are not absolute and may be subject to legal exceptions.

To make a privacy request, contact us at [EMAIL ADDRESS]. Please include enough information for us to understand and respond to your request.

We may ask you to verify your identity before completing a request. Where permitted, you may also use an authorised representative, but we may require proof of their authority.

1. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional rights relating to access, correction, deletion, portability and opting out of certain uses of personal information.

Sketch Time does not sell personal information for money. However, certain analytics or advertising activities may be considered “sharing,” “targeted advertising” or a “sale” under some state laws.

Where applicable, you may use the privacy or data-sharing opt-out controls available on our website or contact [EMAIL ADDRESS].

We will not discriminate against you for exercising a legally protected privacy right.

1. EUROPEAN AND UK PRIVACY RIGHTS

If you are located in the European Economic Area or United Kingdom, you may have rights under the GDPR or UK GDPR, including access, correction, erasure, restriction, objection and data portability.

You may also lodge a complaint with the data protection authority in the country where you live or work.

We encourage you to contact us first so we can attempt to resolve your concern.

1. CHILDREN’S PRIVACY

Sketch Time is intended for a general audience and is not directed at children who are legally unable to consent to the collection of their personal information.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information without appropriate permission, contact [EMAIL ADDRESS] so we can review and, where required, delete it.

Parents and guardians should supervise children’s use of online stores and purchases.

1. THIRD-PARTY LINKS

Our website may include links to websites or services operated by other parties.

We do not control and are not responsible for the privacy, content or security practices of those third parties. Their handling of information is governed by their own privacy policies.

1. AUTOMATED DECISION-MAKING

Shopify, payment providers or fraud-prevention providers may use automated systems to identify potentially fraudulent or high-risk transactions.

Sketch Time does not independently use personal information to make solely automated decisions that produce legal or similarly significant effects on customers.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, providers, legal obligations or data practices change.

The revised version will be posted on this page with an updated “Last updated” date. Where required, we may provide additional notice of significant changes.

We encourage you to review this page periodically.

1. CONTACT US

If you have questions about this Privacy Policy, want to exercise a privacy right or wish to make a complaint, contact:

Sketch Time
Operated by:  Yassine Bensiamar
Email: contact@sketchtimebooks.com
Address: Hay Bel Air 4 NO 5, Tangier 90000, Morocco
Website: https://sketchtimebooks.com/