Terms and conditions

Last updated: August 19, 2026

Welcome to Sketch Time.

These Terms and Conditions govern your access to and use of [WEBSITE URL], including any purchases made through the website.

Sketch Time is an independently operated online store owned by an individual. It is not operated by a limited company.

By visiting the website, purchasing a product or using any part of our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website or purchase our products.

1. STORE INFORMATION

Sketch Time is operated by:

Operated by:  Yassine Bensiamar
Email: contact@sketchtimebooks.com
Address: Hay Bel Air 4 NO 5, Tangier 90000, Morocco
Website: https://sketchtimebooks.com/

References to “Sketch Time,” “we,” “us” or “our” mean the individual operating the Sketch Time store.

References to “you” or “your” mean the website visitor, customer or person using our services.

2. ELIGIBILITY

By using this website or placing an order, you confirm that:

- You are legally able to enter into a binding agreement
- You have provided accurate and complete information
- You are authorised to use the payment method selected during checkout
- You will use our products only for lawful purposes

If you are under the legal age required to enter into a contract in your country, you may use the website or make a purchase only with the involvement and permission of a parent or legal guardian.

3. OUR PRODUCTS

Sketch Time sells downloadable digital products related to drawing and creative practice, including:

- Drawing workbooks
- Practice books
- Drawing exercises
- Creative prompts
- Illustrated guides
- Printable practice pages
- Other downloadable educational materials

All products are supplied digitally. No physical product will be shipped unless a product page expressly states otherwise.

Product descriptions, previews, page counts, formats and included materials are displayed on the relevant product pages.

4. PRODUCT INFORMATION

We aim to describe and display our digital products as accurately as reasonably possible.

However:

- Colours may appear differently depending on your screen or device
- Product previews may show selected pages rather than the complete product
- Minor formatting differences may occur between devices, applications or printers
- Images shown in product mockups are for presentation purposes
- Printed results may vary depending on your printer, paper and settings

We may correct errors, update descriptions or make minor improvements to products where necessary.

If a correction materially affects an order that has not yet been fulfilled, we may contact you or cancel and refund the affected order.

5. ORDERS

When you place an order, you are offering to purchase the selected product under these Terms and Conditions.

An order is accepted when:

- Your payment is successfully authorised
- You receive an order confirmation
- The digital product or download instructions are made available to you

We reserve the right to reject or cancel an order where reasonably necessary, including when:

- Payment cannot be authorised
- The price or product information contains an obvious error
- Fraudulent or unauthorised activity is suspected
- The order violates these Terms and Conditions
- A technical problem prevents us from fulfilling the order

If we cancel an order after receiving payment, the amount paid for the cancelled order will be refunded using the original payment method where reasonably possible.

6. PRICES AND PAYMENTS

Product prices are displayed on the website in the currency shown at checkout.

Before completing your purchase, you will be shown the total amount payable. Any applicable taxes or additional charges will be displayed where required.

Payments are processed through Shopify and the payment providers available during checkout.

By submitting payment information, you confirm that:

- The information is accurate
- You are authorised to use the selected payment method
- You authorise the payment provider to charge the displayed amount

We do not normally receive or store your complete payment-card information.

Your bank or payment provider may apply currency-conversion fees, international transaction fees or other charges. These fees are controlled by your provider and are not charged by Sketch Time.

7. DIGITAL DELIVERY

Digital products are normally delivered after successful payment through one or more of the following methods:

- A download link displayed after checkout
- A download link sent by email
- A digital-delivery application connected to Shopify
- Access through a customer account, where available

You are responsible for providing a correct and accessible email address during checkout.

Please check your inbox, spam folder and promotions folder if you do not receive the delivery email.

If you experience a delivery problem, contact [EMAIL ADDRESS] and include your name, order number and the email address used for the purchase.

We may verify the order before resending a download link.

8. TECHNICAL REQUIREMENTS

You are responsible for having a compatible device, internet connection and software capable of opening the purchased files.

Products may be supplied in formats such as PDF, PNG, JPG or ZIP. The product page should identify the main format included.

Before purchasing, you should verify that your device can open the stated file format.

Sketch Time is not responsible for limitations caused by:

- Unsupported or outdated software
- Device incompatibility not disclosed to us before purchase
- Incorrect printer settings
- Insufficient device storage
- Internet connection problems
- Security settings that block downloads
- Incorrect email addresses supplied by the customer

We will provide reasonable assistance when a valid customer cannot access a purchased product.

9. DIGITAL PRODUCT LICENCE

When you purchase a digital product, you receive a limited, personal, non-exclusive, non-transferable and revocable licence to use that product.

Unless a product page expressly provides a different licence, you may:

- Download the product for your personal use
- Save a reasonable number of personal backup copies
- Print copies for your own personal drawing practice
- Complete, annotate or draw directly on your personal copy
- Use the exercises to develop your personal artistic skills

Purchasing a product does not transfer ownership of the copyright or intellectual property rights to you.

10. PROHIBITED USES

Unless we provide prior written permission, you must not:

- Resell, redistribute or share the original files
- Upload the files to file-sharing websites, cloud folders or public platforms
- Email or send copies to other people
- Claim the products or their contents as your own
- Remove copyright, ownership or branding notices
- Copy substantial portions to create a competing product
- Convert the files into templates, courses, memberships or products for resale
- Use the files as stock content or commercial design resources
- Use the products for unlawful, fraudulent or misleading purposes
- Attempt to bypass download limits or security controls
- Use automated systems to extract or reproduce substantial parts of the products

A separate purchase or licence may be required for each person using the product.

Teachers, tutors, organisations and businesses must obtain written permission before distributing copies to students, clients, employees or members unless the product page expressly includes a classroom or commercial licence.

11. ARTWORK CREATED BY CUSTOMERS

Unless a specific exercise states otherwise, you retain ownership of original artwork that you personally create while using our educational exercises.

However, ownership of your finished artwork does not give you ownership of:

- The original workbook
- The page layouts
- The written instructions
- The supplied illustrations
- The exercise designs
- The Sketch Time branding
- Any other protected material included in the product

You may generally use your own original drawings for personal or commercial purposes, provided you are not reproducing or redistributing substantial protected elements from the purchased product.

12. INTELLECTUAL PROPERTY

All content made available through Sketch Time, including workbooks, illustrations, graphics, layouts, written instructions, branding, logos, product images and website content, is owned by or licensed to the Sketch Time owner and is protected by applicable intellectual property laws.

No content may be copied, reproduced, republished, distributed, sold or commercially exploited except as expressly permitted by these Terms and Conditions or with prior written permission.

“Sketch Time” and associated visual branding may not be used in a way that suggests sponsorship, endorsement or affiliation without permission.

13. REFUNDS

Refunds are handled according to our Refund Policy, which forms part of these Terms and Conditions.

Because our products are digital and may be accessible immediately after purchase, refund eligibility may differ from that of physical products.

Nothing in these Terms limits any refund, replacement, repair or cancellation right that cannot legally be excluded.

Please contact [EMAIL ADDRESS] if:

- You were charged more than once for the same order
- You received the wrong product
- The supplied file is corrupted or cannot be opened
- A download link does not work
- The product materially differs from its description
- You believe you have another legal right to a remedy

We may ask for reasonable information or screenshots to help identify and resolve the problem.

14. CANCELLATION AND DIGITAL CONTENT RIGHTS

Customers in certain countries may have a legal right to cancel an online purchase within a specified period.

For digital content supplied immediately, that cancellation right may end once the download or access begins, but only when the requirements of applicable law have been satisfied.

Where legally required, we may ask you to:

- Expressly request immediate delivery of the digital content
- Consent to delivery beginning during the cancellation period
- Acknowledge that beginning the download may affect or end your cancellation right

If applicable legal requirements have not been satisfied, your statutory cancellation rights remain unaffected.

This section does not limit your rights when digital content is faulty, inaccessible, not as described or otherwise fails to meet applicable legal standards.

15. EDUCATIONAL PURPOSE

Sketch Time products are designed to support drawing practice, creativity and artistic development.

Individual results will vary depending on factors such as practice, experience, effort and use of the exercises.

We do not guarantee:

- A specific artistic result
- Professional employment
- Admission to an educational programme
- A particular level of improvement
- Income or commercial success from using the products

Our products are educational resources and are not a substitute for personalised professional instruction where such instruction is required.

16. PERSONAL USE AND PRINTING

You may print purchased products for your own personal use.

You are responsible for:

- Printer compatibility
- Paper selection
- Ink usage
- Print quality
- Page sizing and orientation
- Colour differences between the screen and printed output

Unless expressly authorised, you may not use commercial printing services to produce copies for resale or distribution.

A printing service may process a copy solely to produce one reasonable personal-use order for you, provided the service does not retain, reuse or distribute the file.

17. DOWNLOAD AVAILABILITY AND BACKUPS

Download links may remain available for a limited period or may have a download limit.

You should download and securely back up your purchased files after receiving them.

We may assist with replacement access when reasonably possible, but we cannot guarantee indefinite hosting or permanent availability of every download link.

We may refuse repeated replacement requests where we reasonably believe that a product is being shared, redistributed or misused.

18. CUSTOMER ACCOUNTS

If customer accounts are available, you are responsible for:

- Providing accurate account information
- Maintaining the confidentiality of your password
- Restricting access to your device
- Notifying us of suspected unauthorised access

You are responsible for activities performed through your account unless applicable law provides otherwise.

We may suspend or close an account that is used fraudulently, unlawfully or in violation of these Terms and Conditions.

19. REVIEWS AND USER-SUBMITTED CONTENT

If you submit a review, comment, image, message or other content to Sketch Time, you confirm that:

- The content is truthful and based on your genuine experience
- You have the right to submit it
- It does not violate another person’s rights
- It is not unlawful, abusive, defamatory or misleading
- It does not contain malware, spam or unauthorised advertising

You retain ownership of your original content.

By submitting content for publication, you grant Sketch Time a non-exclusive, worldwide and royalty-free licence to display, reproduce and format that content for operating and promoting the store, subject to applicable law and our Privacy Policy.

We may remove submitted content that violates these terms or applicable law.

20. ACCEPTABLE WEBSITE USE

You must not use the website to:

- Break any applicable law
- Commit fraud or impersonate another person
- Interfere with website security or functionality
- Introduce viruses, malware or harmful code
- Collect information about other users without permission
- Attempt to access restricted areas or systems
- Use automated tools to scrape or overload the website
- Circumvent payment, access or download controls
- Infringe intellectual property or privacy rights

We may restrict access where reasonably necessary to protect the website, customers or our rights.

21. THIRD-PARTY SERVICES AND LINKS

The website may use or link to services operated by third parties, including Shopify, payment processors, digital-delivery providers and external websites.

We do not control third-party websites and are not responsible for their independent content, availability, security or privacy practices.

Your use of third-party services may be governed by their own terms and policies.

22. WEBSITE AVAILABILITY

We aim to keep the website and digital-delivery services available, but we do not guarantee uninterrupted or error-free access.

Access may be temporarily unavailable because of:

- Maintenance
- Platform updates
- Technical problems
- Security incidents
- Internet or hosting failures
- Events beyond our reasonable control

We may modify, suspend or discontinue parts of the website where reasonably necessary.

Where an interruption affects a completed purchase, we will make reasonable efforts to provide the purchased product through another available method.

23. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website and products are provided on an “as available” basis.

We do not guarantee that:

- The website will always be available
- Every technical error will be corrected immediately
- The website will be compatible with every device or browser
- The products will produce a particular artistic outcome
- The website will be completely free from harmful components

Nothing in this section excludes warranties, guarantees or consumer rights that cannot legally be excluded.

24. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or any mandatory consumer right.

To the maximum extent permitted by law, Sketch Time will not be responsible for indirect or unforeseeable losses arising from:

- Improper use of a product
- Failure to follow download or technical instructions
- Device or software incompatibility
- Loss of files after successful delivery
- Unauthorised sharing of account credentials or download links
- Third-party platforms or services outside our reasonable control
- Business losses resulting from products purchased for personal use

Where liability can legally be limited, our total liability relating to a particular order will not exceed the amount paid for the affected product.

This limitation does not affect statutory rights that cannot be waived or restricted.

25. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses, claims or reasonable costs resulting from your unlawful use of the website, unauthorised distribution of our products or material violation of these Terms and Conditions.

This section does not apply where the loss was caused by our own unlawful conduct, negligence or breach of duty.

26. PRIVACY

Our collection and use of personal information are explained in our Privacy Policy.

By using the website, you acknowledge that your information may be processed as described in that policy and by the service providers needed to operate the store.

27. TERMINATION

We may suspend or terminate access to the website, customer accounts or download services where we reasonably believe that you have:

- Violated these Terms and Conditions
- Used a fraudulent payment method
- Shared or redistributed protected files
- Attempted to interfere with website security
- Used the services unlawfully

Termination does not remove payment obligations or legal responsibilities that arose before termination.

Sections concerning intellectual property, licensing, prohibited use, liability and dispute resolution will continue to apply where appropriate.

28. CHANGES TO THESE TERMS

We may update these Terms and Conditions when our products, services, technologies or legal obligations change.

The latest version will be posted on this page with a revised “Last updated” date.

Changes will apply from the date they are published unless applicable law requires additional notice.

Terms applying to a completed purchase will not be materially changed retroactively unless required by law or agreed with you.

29. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue to apply.

30. NO WAIVER

If we do not immediately enforce a provision of these Terms and Conditions, this does not mean that we have waived our right to enforce it later.

31. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, Refund Policy and any product-specific terms displayed before purchase, form the agreement between you and Sketch Time regarding your use of the website and purchase of our products.

If a product-specific term conflicts with these general terms, the product-specific term will apply to that product to the extent of the conflict.

32. GOVERNING LAW

These Terms and Conditions are governed by the laws of [COUNTRY/REGION], without excluding any mandatory consumer protections that apply in the country where you live.

If you are a consumer, you may have the right to bring a dispute before the courts or dispute-resolution bodies available in your country.

Before starting formal proceedings, we encourage you to contact us so we can attempt to resolve the matter directly.

33. CONTACT US

If you have questions about these Terms and Conditions, an order or a digital product, contact:

Sketch Time
Operated by:  Yassine Bensiamar
Email: contact@sketchtimebooks.com
Address: Hay Bel Air 4 NO 5, Tangier 90000, Morocco
Website: https://sketchtimebooks.com/